This is Mr McGowan's blog for Standard Grade Business Management.

You will find slides, notes and other resources as well as valuable links to other websites to aid your learning.

Saturday 3 February 2007

The areas have been laid out as best I can using the Blogger template. You will notice one or two letters are clipped off at the end of some sentances. Believe me I have tried everything to fit it in.

If you wish your own copy you can download it from : Here

Area of Study 1: What is business?

 

 

Foundation Level

General Level*

Credit Level*

1.1

What do

businesses do?

- goods and services

- difference between

small & large businesses

- charities

- range of goods and services

- private, public, government,

voluntary sectors

- primary, secondary, tertiary business sectors

- satisfaction of wants

- production and consumption

- creating wealth

1.2

Why do

businesses

exist?

- enterprise

- profit

- charity

- public service

- concept of entrepreneurship

- aims of business (relative to

different types of organisation) and stakeholders

- risk taking

- social costs and benefits

- economic costs and

benefits

1.3

How are

businesses

organised?

- simple organization structures

- 4 functional areas

- different organization structures

- impact of size on structure

- line relationships

- span of control

- functional relationships

- difference between authority and responsibility

 

 

Area of Study 2: How do businesses develop and perform?


Foundation Level

General Level*

Credit Level*

2.1

How do

businesses

start?

- need for enterprise

-identify needs

-buyers & sellers

-help – where to get it

-taking risks

-completing a simple business plan

-the marketplace

-external information and advice

-identifying risk

-characteristics of factors of production

-preparing a simple business plan

-researching the market

-calculating risk

-detailed business plan

2.2

How do

businesses

grow?

-successful product/service

-expand sales

-takeovers/mergers

-diversification

-innovation

-horizontal & vertical integration

-research & development

(product & market)

-reasons for growth

2.3

How do

businesses

survive?

-need to plan

-saleable products/services

-covering costs

-planning and controlling

-awareness of budgeting & cash flow

-using final accounts

-calculating and interpreting simple

ratios

-market research

-evaluation and comparison using

final accounts and ratios

2 4

Why do

businesses

fail?

-competition too fierce

-recession

-cash flow problems

-not moving with times

-role of competitors

-simple analysis of final accounts

-business cycle

-response to change

-externalities

-poor resource management

2 5

What is a

successful

business?

-achieving objectives

-keeping owners satisfied

-success for business compared with charity

-appreciation of differing aims of

business in different sectors(public, private &

voluntary)

-identification of

competing aims of

stakeholders

Area of Study 3: What resources do businesses use?


Foundation Level

General Level*

Credit Level*

3.1

Why do

businesses

locate where

they do?

-where businesses locate

- where the money comes from – owner(s); borrowing

-sources of finance

-factors influencing

location – (market, resources,

infrastructure)

-types of government assistance

- importance of European Union

-globalisation

3.2

How do people

contribute to

businesses?

-why people work

-choosing the right person for the job

-job training

-full-time, permanent, parttime, temporary jobs

- manual, skilled etc

-job/person specification

- selection and recruitment

(internal and external)

-the role of appraisal

-inter-relationship between employees and employers

- changing patterns and employment

3.3

How do

businesses use

information?

- what information is and where it comes

from

- using computers to generate information – spreadsheets, databases, desk top publishing, word processing, networks, etc

- importance of good communications

- internal and

external sources of

information

- using computers to generate information and make decisions

- evaluation of information

-using information to monitor and control business

3.4

How do businesses operate?

- how businesses make products or

provide services (input, process, output)

- how do products get to consumers?

- job, batch and flow processes

- people v machines

- distribution options

- stock control

- quality assurance

- customer service

3.5

What are the challenges facing businesses?

- competition from home and abroad

- limited availability of resources & funding external)

- internal and external pressures

- appreciation of the impact on business of current political, legislative, social

and environmental issues (PESTEC)

Area of Study 4: How are businesses managed?

 

 

Foundation Level

General Level*

Credit Level*

4.1

What are the

key decisions

that businesses

make?

- what to produce

-what to charge

-what to employ

-where to produce

- market research

relationship between price and sales

-people v machines

-whether to grow

-inter-relationship between components of marketing mix

-combination of factors of production

4.2

What

influences the

decisions?

owner needs

customer needs

competition

- the legal environment

- the social environment

-the economic evironment

-the political environment

4.3

What aids

decision-making?

- how information helps decision-making

• -types of

information

• -decision-making model

• -range of information used for decision-making

• -complex decision-making model

4.4

How are

decisions

made?

• -consensual v authoritarian

• -impact of management style on motivation and morale

- characteristics of effective management

4.5

How do

businesses

communicate?

• -purpose – to inform, sell

• -process – written, visual, spoken

- using IT to communicate

• -formal/informal, internal/external

• -select and use appropriate IT

• -select appropriate communication methods

• -comparison and evaluation of

effectiveness of different communications

• -comparison and evaluation of communication technology, eg internet, e-mail, video-conferencing